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4. Social Selling

The fourth stage of the social cycle is the social selling.

This is where the social marketing via media becomes interesting. After listening, you’ll be able to tell

to your potential customers, establishing an authority in your industry to your prospects, and building a solid

With the network, you can begin placing your offer in front of potential customers and convert them into buyers.

them.

What does good social-sales be like?

Social selling that is effective integrates well with your funnels.

The quick response is funnels. You’ll have various channels to reach out to people.

through these funnels into those funnels, from blogging to pay-per click advertising.

So, for example you’ll promote your blog with content that is perfectly targeted for

your audience. Then, in the content you create, you’ll include an opt-in form. You’ll then

encourage the sharing of content through social media (leveraging the Stages 2 and 3 in this stage).

Your social marketing campaign will lead visitors to your site and they’ll be able to view your

offer. If they accept to your offer, you’ll create an upsell offer, a bargain

Product designed to convert your new lead fast into a buyer. We call it

the entry-level product is an electronic tripwire.

What happens if a user does not respond to your invitation?

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Retarget users with relevant ads and they will receive several interactions that

may lead to a conversion once they leave your website. The advertisement takes visitors to the site of a

funnel, in which they’re given the same (or the same) lead magnet. They it is

an entry-level product.

Of course, you must be able to upsell and cross-sell your existing customers.

Cross-sells and upsells to customers who already have a relationship with you.

For instance If they decide to purchase an outdoor cover, they’re likely to be in the market for a patio

furniture. Retarget them using the next possible offer.

The key is don’t just make an offer. Develop a buying process that

improves the value of each customer. This increases the lifetime value of every.

Objectives of Social Selling

* Your objectives at this point are to:

* Generate leads to increase your list of email addresses.

* Acquire new customers as well as cross-sell or upsell existing customers.

* Increase customer frequency and turn one-time buyers into enthusiastic customers.

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Metrics to Keep Track of

To measure your success in social selling, check these indicators:

* The number of leads. As time passes your email list will an increase.

* Rate of conversion for offers. Are your offers working? Perhaps your offer isn’t working.

pertinent or doesn’t correspond to the bottom-line of your potential customers’ need.

* Buyer recency or frequency. You want your customers to buy often and

often.

We’ve discussed the metrics you need to be watching for every step of the cycle.

But maybe you’d like to know more details. To get a deeper understanding of the metric system and

social ROI, check out 7 ways to track the Social Media ROI.

Important Roles to Consider in Social Media Marketing

Once you have mastered the fundamentals of marketing via social media, you’ll need to

Determine the individuals that will be accountable for your success.

There is no definitive solution. It’s contingent on the organization you work for and your goals. However, it is important to consider

Most of the time most of the time, you’ll find your ideal solution within one of three areas.

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Marketing

Social media and marketing work so tightly, it’s difficult to discern where one is.

One ends, the other begins. The majority of marketers are already involved in social media.

media because it provides them with three things they require to be successful in their work:

* Customer insights.

* Knowledge of the discussions and trends that affect their outlook.

* A potent channel for breaking the status established order.

Since they’re already active with social media they can be a great marketing

Professionals could be a great choice to manage or direct your social media

efforts.

Sales

Like marketing, success in sales depend on being relevant and up-to-date.

Social media is a popular way for salespeople to interact with potential customers or to find out who is talking

points, and determine the factors that are most important to those who are evaluating their products.

This being the case, a member of your sales team could be an ideal candidate for the job.

managing/directing your social media program.

Public Relations

Public relations is a good method to take responsibility for your social

media. PR is about creating a positive image of the brand and is already being done

Customer-centric that makes it more social.

Community Manager

Another option could be your local community coordinator should you have one.

Social media is all about being present and really engaging with your fans as well as

followers. This is pretty much the definition of a community leader.

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In the event that you have an a social network, you can ask your community administrator

Could be a great fit for your social media endeavors. They’re already

Create, maintain and build relationships between members. As your

Social media director or manager and director of social media, they’ll scale their efforts.

The language you’ll use in Your Social Circle

Learning the language will assist you in communicating the things you’re doing to other

professionals. Here are five terms you must be aware of.

“Value The First” Offer

Marketing on social media is just another way to do your marketing.

This means that you’re creating a space in which you can successfully make offers.

That are suitable for social channels are:

* Content that is valuable. Link to content with embedded offers as well as CTAs.

* Lead magnets or opt-in deals. These are created to draw cold traffic.

to your funnels.

* Tripwires or deep discount deals. Make use of them to upsell or cross-sell new products.

and customers who are already and existing customers.

Feedback Loop

You require a system that allows you can make praise, complaints and other helpful comments are allowed.

“heard” in the context of social listening is directed to the right individual in your

organization.

This makes it simple to follow the 3-step social customer service program:

1. Accept the concerns.

2. Send the problem to the correct person.

3. Get the issue off of the public forums and address the issue in a timely fashion.

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Social Media Bouncing

The key to how successful social media marketing lies in the number of “touches.”

If you’re on multiple social networks and people are able to see you across multiple channels, you may be seen

channels, you will create the j-curve for exposure.

It’s what we call media bouncing. It’s a social media user on one

The channel is visible to your brand’s image through a different channel.

Consider Taco Bell, for example.

Then, you’ll notice them on billboards.

You can follow them on Twitter.

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You then click through to their website or Buzzfeed post and you will not can’t find them yet.

again.

The same goal you have set is to connect with your followers on every channel you have,

thoroughly immersing them in your brand.

Topic Map for Social Media

Two of the keys to success in marketing are focus and relevance. Your topic plan

can help you stay “on your brand” and stays consistent with your customers and colleagues. Additionally, by cutting down on the subjects you

When you post on the topic the topic, you can actually increase engagement.

Here’s how it is done…

Make sure you have your logo your products and services and the primary message you want to convey.

Determine the subjects and subjects which will be “on brand” to talk about.

Social media channels.

For example, in the case of an insurance company for health the topic map would contain the

The main topic is insurance, is the primary topic. However, it can also encompass the management of finances and

health.

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Learn more about the topic maps here. http://www.digitalmarketer.com/increasesocial-media-engagement/

Long-tail Media Outreach

This is the procedure of gaining mentions from many of smaller media players

(bloggers, podcasters, etc.) instead of a tiny number of major media players.

The reason is that traffic could rise following the mention of an influential media company However, it will not

Soon, things will return to regular. The smaller media channels however are likely to

A more specific audience that’s better suited to their needs. Their audiences actually pay attention

to them.

In the end that a few mentions from smaller players could provide you a higher rating.

high-quality leads that are converting. There may not be growth in traffic, but you will get

The bottom line will receive an upswing.

The plan? Determine who the influential people are in your area and who’s paying attention.

To them to them, and whether they’re competitors and potential collaborators. Then build

relationships with small players that are a great match to conduct targeted outreach.

Your Social Media Performance Metrics

We’ve covered specific metrics to track the four phases of social

cycle is a good indicator, but there are couple of other metrics that could tell you if you’re

making sure you are executing your overall social media strategy. There are 3 videos to keep an eye on.

Applause Rate

Every mention and social share is a kind of applause. Since, let’s face it that there’s no applause.

the person shares something they do not consider important.

Find the total sum of all shares on social media (Facebook, Likes, Tweets LinkedIn

shares, etc.) and also comments on a part of the content.

Traffic via Channel

It is important to understand the source of your traffic from. Therefore, use tools such as

BuzzSumo, which can track your social network’s traffic by channel.

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The high level of engagement suggests you’ve discovered a topic with which that resonates with your audience.

with. A low level of engagement means that you’ve not met the requirements.

Ideally, you’ll want be aware of who is enjoying the content you’ve created and when your content is being viewed.

shared. Based on that, you’ll be able to determine the things that are working and what you’ll need to

improve.

Conversions to Social Media

Once you’ve identified the kind of traffic coming from social networks The next step is

to determine your conversions from to calculate your conversions from social media to calculate your conversions from social.

You’re interested in knowing the proportion of visits to social media sites that make

the action you’re taking on a webpage. The formula is:

[Traffic from social mediadivided by total trafficdivided by [total traffic

The bottom line is that it is this number you wish to affect. The greater your conversion

rate, the better your social media marketing will be.

Bottom Line

As we all know our lives are a networked world. The customers you serve are already on social

online sharing stories and experiences about your brand, you, and even your

industry.

Are you listening?

The strategy we’ve discussed in this chapter can assist you in creating a plan of action

social media program that can help you stay on top of the discussions taking place

on the internet, and placing you in front of your clients, while also helping

Engage, lead the audience, and then sell them on.

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However, there’s a different (more precise) method for you to talk to your

customers and prospects potential customers and prospects. It’s a crucial component of your marketing strategy online

strategy.

Email is, hands-down, the most efficient way to connect with prospects.

Customer Journey. It’s also your way to long-term customers and repeat sales. Therefore

don’t miss it.

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Learn to become a Social and Community Manager Specialist

In response to a constantly changing social environment consumers have reshaped the method they consume.

They speak out about their praise and criticism in the manner they consume information the way they consume information.

Most importantly, how the way they buy.

Successful brands have to adjust to these changes make plans and strategies in place.

There are processes in place to hear to, influence, network and even sell in this market.

In this course of study you’ll be taught to evaluate the goals of your business and apply solid

Social media marketing strategies to accomplish those objectives.

Additionally, you’ll be taught the most current marketing techniques for social media.

who work today as well as continue to that are working TOMORROW.

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After you’ve read the last chapter, we’re sure that you’ve a good understanding of how we live in the age of

social world.

Your personal experience may back this up. Every day, you communicate in real-time.

with people around the world.

Is that the end of email marketing?

Since social media has increased in importance, a lot of so-called marketing experts

Have predicted the end of email. Many have predicted that it will soon be gone.

Don’t believe it! Marketing via email is still alive and well.

Here’s the reason we affirm that with absolute certainty:

* Traffic and Conversion Summit launched in 2009 with 258 people attending. Contact us via email

Marketing was an integral part of the launch plan.

Utilizing marketing via email to promote the event. T&C increased to 4,500 people

in only 8 years.

* In just an entire year DigitalMarketer made well in excess of $20m.

The revenue generated from email marketing is all by itself.

No matter what the rumors say the fact is that email is not “dead”–and If you are aware,

How to utilize it to aid you in exponentially growing your business.

To keep this in mind This chapter we’ll look at the basics of email marketing.

which includes the techniques as well as the metrics, language you should know, and who to

Your team should have their own the email marketing of your team.

First, let’s examine the role that email plays in the development of a business.

CHAPTER

05

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The importance of Email Marketing

Email marketing is a great tool to promote brand, engagement and acquisition.

retention and direct sales activation, driving traffic, and generating referrals,

which makes it one of the most flexible tools any company can employ to increase their

business.

However, it’s essential to understand why we are using email marketing. Interestingly, it’s

Not for growth or profits.

The result of email marketing can be a growing and profit, however, the

The goal of the email marketing is to shift your customers through the various stages to the next

“value travel” on to the next.

The aim of email is to help in accelerating the customer’s journey from

One step on the value journey that leads to the next.

We discussed”the “Customer Value Journey” in Chapter 1. We’ll now go through Chapter 2.

This time around.

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This is the business you run. Imagine it as a route that your customers follow when they reach you.

to get to know to get to know.

In the corner to the left They’re only beginning to be aware of you, but not they’re aware of you by the time they’ve gotten to

when they get to the top right corner not only do they recognize you, but they also promote

You’re a blessing to all who know you because you’ve changed their lives.

The entire process from awareness into promotion called the customer’s journey.

journey. When a customer follows this path, their value grows due to the

Well, it will bring profit and stability for your business. This is why we call this

the value the value.

It’s via email that helps speed the process–if you are aware of the

techniques that are effective.

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Methods to Execute Effective Email Marketing

Marketing via email is more than sending out an email each time you post

a new blog post. This is more than just sending out email alerts whenever you’re in the middle of

sales or promotions.

To master the art of email marketing, it is essential to be aware of the different kinds of emails you’ll receive.

the way they’re used, when they’re used and their timing, as well as the various strategies you’ll employ to reach out to your

subscribers.

The types of emails you’ll Make use of in email marketing

There are three kinds of emails you can count on when you market via email.

* Transactional – to offer customer service.

“Relational” – interact with customers and develop relationships with them.

* Promotional – used to increase sales.

Like you will see from the graph below the different types of interaction are facilitated by distinct interaction

with your readers.

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There are three different kinds of emails to communicate with your readers.

Type #1 of Email Type #1: Transactional Emails

These are the emails that are distributed by your automated systems to confirm

actions that your potential customers and actions taken by your customers and.

The majority of transactions-related emails are templates supplied by the marketing

Systems we employ our systems. The average amount of revenue per transactional email is between 2x and 5x.

More than the standard bulk email.

These are the eight kinds of transactional emails you could utilize, along with some helpful tips

to boost their transactional value:

1. Order Confirmations

Emails for confirmation of orders have better open rate than other kind of

email. This is logical if you consider that the person who sent you an email has just sent you an

money and want to confirm the purchase’s details.

The majority of companies don’t take any action to maximize this email’s expansion. But take a look

What Amazon does is what Amazon.

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Yes, email could (and ought to) be designed to maximize expansion.

The email confirms the purchase establishes expectations, and concludes the

transaction. The buyer is thrilled about their purchase. This means that it’s an

A great time to consider adding an additional promotion or ask for a recommendation.

2. Purchase Receipts

Receipt email, just like confirmation email, come with a very high opening rate, but they’re not

seldom leveraged for growth.

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What do I mean by that?

Confirmation emails have a very high open rate.

In this instance the template has space to send an “contact us” message. What is the reason?

Why not offer it to you?

3. Shipping Notifications

Another email that will excite your clients can be your email alert to ship sending out a message

They will inform them that their purchase was sent and when the package will arrive.

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Shipping alerts can make customers feel excited over their purchases.

As you can see, there isn’t typically anything in this email that can help speed things up.

the journey of the customer.

You’ve informed your customer about the purchase and renewed their purchase.

anticipation of getting the package. What can you do to increase the your leverage?

excitement? Do you want them to tell their family and friends? What do you think about a party?

share?

4. Account Creation

This email is sent out after you have created an account for any new purchases, and it provides

customers will receive their login details.

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Consider ways to make use of transactionsal emails.

As with all transactions, this email isn’t often used to leverage. But getting

Access to a private group is similar to receiving a gift. Your clients can be

being excited and joyful. You can ask for something in return, such as to help others?

their excitement sharing it with friends on social media?

5. Return Confirmation

If you are selling physical items and someone wants to return the product

authorization (RMA) This is the perfect time to give an offer to them, or offer them

a coupon. Although they’re not happy with the item they’re returning they

can get excited about your excellent customer service.

The goal is to engage customers again with an alternative

The product they are looking for will suit the needs of customers better, or through coupons.

For instance, you could make a double refund for a different purchase. Or

If you are a vendor of an SaaS solution, you can provide any assistance is required

Lowering the cost in the event that they remain. Here’s an example for that method:

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Engaging customers in a creative way will allow you to keep them engaged.

6. Support Tickets

Like Return Confirmation emails Follow-up emails for support tickets provide you with

the chance to add a lot of value. If someone was able to provide great support, then you

You can easily ask them to share their experiences or spread their joy by

offering them the opportunity to redeem a coupon.

7. Password Reminders

Most password reminder emails have only a hyperlink:

A typical email to remind you of your password

Why not present an offer or announce an event that is coming up?

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8. Confirmations to Unsubscribe

This email is an ordinary automated email. But what if you were able to discover the source of this email?

What kind of offer is suitable for the emails? What kind of growth could it bring?

which can help your that can benefit your How much more motion would you experience through

the customer journey?

This is the strategy that you should develop in order to succeed in email marketing.

It’s true that with emails, you do not need major changes in order to reap the benefits.

movement. Minor tweaks can result in large impacts.

Consider the emails you’ve sent. As you’ve noticed, the majority of emails are

System-generated, that is to say they’re nothing other than generic

messages.

What can you do with these email messages to inspire people to follow your

customer journey?

* What can you do to convert subscribers into referral partners?

Ambassadors or promoters of your brand?

Email Type 2 Type #2: Relational Emails

Businesses that make use of emails to nurture leads produce 50 percent more ready for sales

leads at 33% less cost.

Here are eight different types of relationship emails you can utilize to achieve this kind of results.

Own business, whether brick-and-mortar or digital.

1. New Subscribers Thank you for joining us!

This email must be sent out immediately to all new contacts. It introduces

exposes them to your brand and informs the audience what you can offer, along with the advantages of

the list of items you have on your agenda and the value that you are planning to offer.

This example is not just setting expectations but also creates value.

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Welcome emails should help set expectations and provide value.

2. Gated Content Delivery

The content that is gated is important information that’s not freely accessible on the internet. To

to access the information, you need to “pay” using either your email address, or

social share. In general lead magnets, opt-in offers are provided for free in exchange for

the email address of the person who is visiting.

This automated email will deliver the requested information with success.

finalizing the conclusion of that. As is the case with transactional emails, there are plenty of

the opportunity to innovate to enhance the value of their products.

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Note that Bob Bly’s email (above) provides instructions for people on how to get access to their secure

Content while also highlighting the benefits of becoming subscribers. This is what gets people excited

in regards to opening his emails. It also keeps subscribers engaged long-term.

3. Newsletters/Blog Articles

When you write content, it is recommended to utilize email to send the content to your

subscribers. The emails you send out can be brief and straightforward introduction to your subject and

by providing a link for accessing it.

Use email to deliver the latest blog posts to your readers.

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4. Webinar/Event Confirmation

This kind of email is both transactional and relational. You’ve contacted for someone’s help.

to block out some time so that you can fit to their calendar. They’ve come up with the decision to block off some time in order for you to be included.

Your commitment to the commitment you make to. It is your responsibility to verify your commitment to you.

This is the transactional side of things. It is necessary to send them an acknowledgement

email that outlines when and where your webcast will take place and any other

pertinent information.

However, you want the emails to be a relationship-building one, since people value relationships.

time that they’ve reserved to their family and friends.

Here’s a great illustration taken from one of our webcasts. We review the

details that will be made available during the course of the event, so that participants are interested.

high.

 

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A relational webinar confirmation email

Like content that is gated webcast or event confirmations allow you to have the opportunity to

show that you are confident that you will deliver on what you have promised. If you develop a

If you have a reputation for completing free transactions, it’s simple to believe that you’ll

Be trustworthy when it comes to transactions with money and also.

The 4 other types of relationshipal emails are less frequently used however, they are still able to assist

You engage with customers and guide them along the journey of a customer.

They include:

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5. Survey/Review

They can assist you understand more about the interests of your customers. They can be a great way to

assist you in segmenting them so your advertisements will be tailored to their

needs.

6. Social Update

Inform your followers of any the latest developments in your business or in your product. This could

can help build anticipation and prepare your children for the future.

7. Contest Announcement

Contests create excitement and draw new subscribers. Your current email

Subscribers should be first to get the latest news, however. In the end, they’re

Most likely, you are your biggest fans.

8. Referral Request

After a positive interaction with your customers It is logical to inquire about

Referrals are a great way to get a new customer. Consider a new purchase, resolution of a issue, or even a simple email

by a kind word.

Emails to friends, no matter the reason they’re sent are supposed to be “human”

rather than being scripted. It is important to provide worth. Be sure to

Outline the next steps and then encourage people to follow those actions immediately.

Type 3 of Email Type #3: Promotional Emails

Based on the Direct Marketing Association, 66 percent of consumers

bought something on the internet directly as a result of an email-based marketing message.

Naturally that promotional emails are powerful tools for growth.

So let’s look at the kinds of promotional emails that you must send,

This includes examples of examples from DigitalMarketer archives.

1. Promotional Content

Content that is thought to be valuable to your target audience

as it creates sales to you.

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This kind of content should not be over-used, but it should be it should be paired with the concept of relational

Content is an excellent method to keep your subscribers engaged.

This double function in the image below.

Content for promotion is useful when creating sales.

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The value for the receiver is that it’s a template for free, however its primary goal is to help promote the

Summit.

2. New Content that is Gated

The goal of gated content is to draw new subscribers, however existing subscribers are

most likely to be interested in likely to want it too. What better way to share it than by sending the email to your subscribers to reengage them and help them move towards the next stage of their customer journey?

This email example includes the subject line “[CHECKLIST] Receive 20% or more better email.”

Deliverability” that is certain to be noticed. Be sure your subject line isn’t ambiguous.

as compelling.

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The new content that is gated, and that you send to your subscribers could help them get engaged.

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3. A Sale Announcement

Sales announcements receive more attention than any other email.

It is clear that if you wish to increase your sales, you must have the ability to make.

However, you should choose a subject line that is certain to be noticed.

Like this one Like this one: (Flash Sale) 7 Proven Blogger Posting Templates (85 percent off)

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Sales announcements can generate lots of interest when the topic is relevant.

Line is excellent.

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4. New Product Launch

The goal of an email marketing professional is to get new subscribers through the entire process

the value journey, turning the value journey into a promotion.

Why?

Since promoters are highly responsive and usually want everything you

produce. In this case that you must always be developing new products to

to help to help “hyper-buyers.”

Make sure that they are aware of the event by putting together an announcement/series of announcements.

Promotional emails, like this one announcement email from DigitalMarketer, which announces the brand new Content

The Commerce & Trade event took place in 2016.

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Always develop new content that will help the buyers who are hyper-advanced.

The same way you can use these 4 kinds of promotional emails to promote you know that

Hyper-buyers and subscribers know how you can solve their issues.

5. Webinar Announcements

6. Announcements for Events

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7. Trial Offers

8. Upgrade Offers

Let’s now discuss the difference between broadcast emails and trigger emails.

When to send each kind of email (And to whom)

The email service providers permit users to send email via two different ways:

Broadcast emails are sent by hand to all your subscribers or to a specific segment of your

list. They are ideal for marketing and email content.

* Autoresponders are setup in advance and will be sent whenever someone

triggers an triggers an action. A majority of your email marketing (barring

promotional emails and content emails) are best if they are automatized.

Remember, however that just because you can send a message, it doesn’t mean that you should.

This means you should!

Through creating segments and automating your email it is possible to deliver messages

that are extremely relevant to your readers who share their interests and preferences. This is a win for you.

to you and your customers.

However, just as you could under-automatize, you can over-automate, which can lead to

lengthy, complex campaigns that leave your subscribers trapped in a certain

stage of their value phase of their value.

The aim, as you can see, is to speed up people’s journey. The more

the emails you design for every step on their way, better chances

You’ll enshrine them into that point, making it more difficult for them to move forward.

Triggering that Works

Here are the eight triggers that are commonly used in automation of emails.

1. New Subscriber

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If someone signs up you would like to automatically welcome them and

Indoctrination to make a fantastic first impression.

2. Lead Magnet Request

The majority of new subscribers join your mailing list once they sign up to receive an email lead magnet.

Automated delivery means they will receive it in a matter of minutes after their request.

Be aware that a brand new subscriber could cause two automated processes the subscriber

Welcome and lead magnet delivery – both. That’s okay.

3. Event Registration

If someone signs up to attend an event create an email confirmation to give the person

the information they’ll need that they’ll require, including dates, times, and any information about access.

4. Purchase

Similar to when someone purchases something and wants confirmation of the purchase was successful.

The receipt was read. Purchase receipts do exactly the same thing.

Beware, however that if the person isn’t currently an active subscriber, the purchase could be a mistake.

create a welcome automation for subscribers also. That’s okay.

5. Clicking on a Link within an a Segmentation Campaign

Segmenting lets you tailor your email messages to the individual subscriber’s preferences.

Clicking on a link within emails, as an example, could be utilized to

create an engaging campaign. So, people do not care about the

The campaign won’t be able to focus on this issue. However, everyone who is interested will not only be aware of your

contents, they will are also aware of your advertising.

6. The Exuberance of Your Brand

Requests for referrals can be made automated in order to track purchases as well as other

actions that show they’re engaged and enthusiastic over your company’s brand.

7. Cart Abandonment

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One of the most effective ways to improve the value of your customer is to take them away from the

fence before making purchasing. When someone adds items to their shopping cart, but

If the transaction isn’t completed and the transaction is not completed, it will trigger a reminder.

8. You aren’t Engaging in Your Emails

Re-engagement is the process of reactivating subscribers who have been deactivated

Engaging in your emails.

Each trigger should be triggered by an automated emailing campaign.

to monitor the trigger behavior and to encourage people to follow up the trigger behavior and encourage them to do the same

the next step in their journey with their customers.

Understanding Email Timing

Your subscribers should be thrilled to receive your emails.

We want to teach them to be to be more open and engaging with them.

Two approaches will have to follow in order to accomplish this:

segments and time your emails so that they align with the customer’s journey.

Segmentation lets you send emails to people that are most likely to receive them.

to take it in stride. Everyone doesn’t see a deal they aren’t interested in and

People feel that they have a custom-made email to suit their needs.

Timing is all about knowing where your subscribers are within their journey to becoming a customer

journey , and only send them emails that are suitable for this stage.

The 5 phases of Email Marketing

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If you are aware of the phases of the customer’s journey, it’s easier to create a better experience for customers.

The right message at the right moment. We’ll talk about the five phases of email.

marketing and the phases of the customer journey that they coincide with.

1. The Indoctrination Campaign

Definition: A campaign that is triggered that is immediately sent out after the death of a person.

They sign up to introduce them your brand and establish expectations.

The stage of the customer journey Stage of customer journey

Make use of this campaign to:

* Welcome new subscribers.

• Tell them what they are to anticipate.

• Tell them what they must do to gain the greatest profit from you.

and your name.

This email is sent out to new subscribers in order to establish your authority, and to help them to become more effective.

Know the value you’re planning to give, and get your audience excited about it.

you and your business.

If you do a great job of indoctrinating them they’ll start to recognize you.

your name will be in their inbox and they’ll be interested in the information you’ve sent them.

Storyboard It

Step 1: Begin by inviting new subscribers to your list and introduction to them to your

brand.

Step 2: Restate in 3-4 bullets the benefits that subscribers will receive as subscribers.

(This is crucial). If you’re unable to explain the advantages of signing up then how do

You expect them to comprehend the advantages of purchasing with you?)

Step 3: Inform the participants what to expect following this model: here’s what we’re expecting.

you’re going to do, here’s what you’ll need when you’ve completed it.

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For instance:

Three times per week, we’ll send you new content that is brand new and

Strategies for strategies for digital marketing. Here’s how we approach it.Strategies for digital marketing.

If you receive that email, take a look and save it, because you’ll be searching

to find a method that is effective If you want to find a strategy that works, you’ll need to have access to this

information. Here’s what you must do after you’ve finished it.Information.

Step 4: Inspire whitelisting with a message like this:

The information we provide, including free ones are very important.

If you’re not able to get it, you’re wasting your time. This is why I’m asking you to do.

do:

* Add this email address to your whitelist. Include a link to the instructions.* Whitelist this email address.

Create a folder that you can store all of our messages.

* Don’t automatically archive one of them. (Read them, and use them to expand your

business!)

Step 5: Put your best foot forward. Send them an “best of” campaign that lists

the content that your current customers have been engaging with the most. To

example:

* The most shared content you’ve ever shared regardless of whether it’s video or blog posts

* Your most commented Facebook post Facebook Live

* Content that has received rave reviews

Think of your indoctrination email as a first meeting with the new person you have signed up to.

Dress in your finest outfit, share your most memorable stories, and concentrate on building

connection with your relationship with your.

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2. The Engagement Campaign

Definition: An interest-based, triggered campaign sent after your

Subscribers take a specific act that is relevant to your deal (and the sale) to you.

subscriber.

The customer journey is a stage Convert and Excite

Make use of this campaign to:

* Convert subscribers into buyers by recommending the next step that is based on

What do you know about what they’re currently keen on.

This campaign is targeted at customers who have recently engaged with your brand. To

In this case, perhaps they might have visited a site and downloaded lead magnets for instance, but they

Didn’t follow through with the next step you suggested.

The purpose for this campaign is communicate with the subscriber, referencing the

positive action they’ve made together with you. then tell them to take the next logical step

which will result with that will result in.

Storyboard It

Step 1: Recognize the action they have just taken.

Step 2: Find a way to get over the obstacles you’re sure that they’re facing. Don’t

simply discuss the tactical lever-pulling functions. Talk about the thinking process and

emotions that prevent them from not taking action.

Step 3: Describe the next step. Make sure you clearly spell it out.

Step 4: Request them to purchase.

Marketing through email involves building relationships with your followers absolutely.

But it is important to establish expectations at the beginning of your relationship.

Because, in the end you would like your followers to convert into customers, you should

Be sure to ask for the purchase.

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3. The Ascension Campaign

Definition A trigger-based, interest-based campaign that creates a meaningful

Offer (and sales) to your subscribers immediately after they trigger

behavior.

Customer journey stage The Excite and Ascend stage

Make use of this campaign to:

* Accelerate and speed up your value-added journey.

* Convert new buyers into multi-buyers by recommending the next step (or

ensuring they are well-cared for until it’s time to make that decision).

Similar to the engagement campaign this campaign is initiated by the subscription’s

an action, typically a purchase, and reveals the next step in logic the purchase.

brand.

In many instances it fills in the holes within your channel, thereby improving your performance.

Each extra offer is an end point at which customers could

You can decline and leave your funnel. It is intended to follow-up with the same offer.

Offer additional incentives to purchase to overcome any objections against buying.

Storyboard It

Step 1: Begin by referring to the action they took. (Don’t refer to the

actions they didn’t follow: “We noticed that you did not purchase our core product.

This is why I’m sending you an message.”) Thank them for their efforts. Recognize their

excitement. Rebuild the positive energy.

Step 2. Address and defeat the obstacles that could be holding them back

in the process of taking an additional step.

Step 3: Make clear out the next step so they are aware of the steps they’ll need to take.

do.

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The goal is to convert once-buyers into multi-buyers. To achieve that it is necessary to

Explain the value you’re offering and make them aware of the benefits that they’ll receive.

Receive, and enhance their excitement and interest.

However, before you begin selling, you should make sure you are asking yourself two questions.

questions:

Question #1: What’s the next step I’d like to see them take?

Q.2 Have I any evidence to believe they’re ready to do that?

Next step?

They are crucial because (believe you me or not) it is not a good idea to ask!

What exactly do I mean by this?

Your proposal must be suitable to the stage of the relationship. If you decide to move

If you speed up or forcefully If you go too fast or push too hard, you’ll cause your readers to feel uncomfortable If you push too hard or go too fast, you’ll make them uncomfortable, and

they’ll leave.

If they’re not yet ready to move up your ladder of value do not ask them.

Keep the subscriber interested until the moment is right and then you can present your pitch.

4. Segmentation Campaign

Definition: A hand-written promotion distributed to your entire database

to segment your subscribers based on interest.

Customer journey stage: All

Make use of this campaign to:

* Attract the attention of customers that find themselves “stuck” within their value-based journey.

* Make them sort themselves by the things they’re most interested in currently.

This is among the few email campaigns that aren’t automated or activated

in response to a subscriber’s behaviour. Instead, you send this message via your

the entire database (or the entire database (or the entire database) to achieve the purpose of separating your

subscribers through their interest.

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You want your customers to hold their hands in a gesture and affirm, “Yes, I’m interested

in this area.” If they’ve done this then you’ll engage them

campaign is set up to continue informing them about the issue.

The aim is to send out more emails to those who are interested in your

campaign, and less emails sent to those who do not.

This method may be odd, but it’s effective because it works.

It shows that you’re paying attention. We’ve observed:

* If you pay attention to what your readers are saying and they’ll offer you more

money.

If you are able to understand what customers are looking for, they’ll connect with your brand’s message more.

Strategies for segmentation campaigns

Idea 1. Utilize content to segment your list such as blog posts, videos or even restricted content.

Then, when someone is engaged with the content, they show that they are interested in the

Then send them an engagement message using promotional content

on this topic.

Idea 2: Make use of coupons, flash sales or other promotions. Time-sensitive, high-value offers offer people a compelling reason to make an immediate decision.

actions that can assist you in accelerating the value of your business.

Idea 3: Make use of demonstrations, webinars workshops, one-on-one calls

calls. Time is money according to the old saying. When you invest the time and effort to take part in an

In the end that people are more likely to put their money into investments in the same way.

5. The Re-Engagement Campaign

Definition: A campaign that is that is designed to re-engage subscribers who

Hasn’t opened or clicked on an email within the past thirty to sixty days.

The stage of the customer journey Any

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This campaign can be used to:

* Contact inactive subscribers and convince them to join your

Emails are sent out to me again.

* Re-inspire them to be excited about your company and brand.

In reality, most people won’t be interested in your emails. Their needs

or the circumstances may or circumstances will. and no matter where they are with the customer

travel, they may go into a state of inactivity.

What next?

Send a re-engagement message that is designed to re-engage your audience and

They will open and click your emails again.

Storyboard It

Step 1 1. Identify your inactive subscribers – anyone that hasn’t clicked on your email.

emails in the past 30-to-60 days.

Step 2. Give them an incentive to engage by sending them emails. For instance, you could tell them that you

It is possible to take the direct route and ask if all is good:

I’ve noticed that you’ve not been checking my emails or opening them I was just wondering if you’ve been ignoring my emails.

Send an email asking, “Is everything O.K. ?”

Step 3. Remind them of the advantages of becoming an active subscriber.

Step 4: Let them know what they’ve forgotten. Like you would during an indoctrination

campaign, make sure to send them your finest content.

If this campaign succeeds you’ll be able to re-engage those who have been inactive.

I hope that they can put them back on their value-added journey.

What happens if it does not work?

Simple. Stop sending them emails.